Support
Support
Support for the systems and apps of Activasoft Sistemas Ltda.
E-mail: contato@activasoft.com.br
Phone: +55 (54) 99200-0712
Hours: Monday to Friday, 8am to 12pm and 2pm to 6pm (BRT)
How to request support
Send an e-mail or call us with:
- the system or app you were using;
- the company and the user account in use;
- what happened and what was being done at that moment, with the error message, if any.
Apps
Activasoft apps are for the exclusive use of users authorised by client companies. Questions about access, user or password can also be handled with the company that granted the access.
The privacy policy of each app is on the home page.
Account deletion and personal data
To request deletion of an app account, or to exercise any right over your personal data, send an e-mail to contato@activasoft.com.br stating the app name and the e-mail used to sign in. The request is handled according to the app's privacy policy.
